Week 1 Chapter 1/2

Chapter one talks about the rise of automation technologies and how important they have become in so many different industries. Automation has been very useful because of how efficient it is and the fact that it erases a lot of human error. Because of automation's efficiency it helps employees work on other tasks and focus more on things where automation isn't able to help bring solutions. In chapter one, we learn about the three main types of automation, and these are industrial automation, robotic process automation, and artificial intelligence. I personally have a little experience with two out of the three types of automation. Two summers ago, I worked at a UPS factory as an unloader. While I wasn't behind any of the automation, I did see how industrial automation worked within the facility and how it was especially used in terms of supply chain management. This automation was used with the logistics of goods and making sure each package was accounted for. Another form was artificial intelligence. I have taken a couple other BALT classes and have been a ChatGPT+ user for over two years now. I have seen how efficient AI is and how it can make things so much easier for any user in many different fields. I have learned in previous classes that while AI is replacing some jobs it is also creating a lot of jobs and different opportunities for people and has been beneficial to people for many years now. Overall, these three types of automation have made a big impact on companies and the way they carry out things and that is why it is so important to have at least a little understanding of them and how they operate.

Chapter two specifically talks about ChatGPT and its many benefits. While I have been using ChatGPT for over two years I learned in the reading that it uses a deep learning technique called transformer architecture. This technique understands grammar, understanding context and semantics. Because of this technique, it is able to respond to the human user in a relevant way. The chapter reading talks about the many benefits it creates for employees like creating emails and managing their schedules. I personally have used Chat to draft prospective emails for me to different companies about openings they had. While I could do this myself, I feel much better using AI because of its efficiency and I feel it could draft a better email for me in terms of wording and grammar. Chat has many purposes and it will only keep coming up with more. All in all, Chat is becoming a prevalent source for strategies and solutions for employees and companies, and it is crucial to have an understanding of it because of its prevalence.